FAQs
FAQs – Frequently Asked Questions
We have answers for (almost) any question you might ever need to ask.

Product FAQs
What types of fuel do Stafford Fuels sell?
Stafford Fuels supplies a wide range of high-quality solid fuels, including smokeless coal, Willow Warm briquettes, kiln-dried hardwood, eco logs, kindling, and more. Every product is chosen to give you the best burn and the best value.
Are Stafford Fuels product suitable for open fires and stoves?
Yes, Stafford Fuel is ideal for both open fires and closed appliances such as stoves and multi-fuel burners. We clearly label each product so you know exactly what works best for your home.
Do Stafford Fuels sell smokeless coal?
Yes, Stafford Fuels smokeless coal is high-performing, low-ash, and designed to keep your home warm without harming air quality. It’s efficient, clean-burning, and fully compliant with Irish regulations.
What are WillowWarm briquettes and why choose them?
Willow Warm briquettes are Irish, eco-friendly fuel made from sustainable willow crops. They burn hot, last long, and produce very less ash, a great alternative to traditional fuels.
How long do Willow Warm Briquette burn for?
Once Willow Warm is established in a fire setting, one briquette should last for well over an hour. Willow Warm products establish a steadier flame and provide a longer-lasting heat than other alternative products.
Do we sell firewood?
Yes - we offer kiln-dried hardwood logs, kindling, and eco logs that are ready to burn. Our firewood is low moisture, clean, and gives a lovely, warm flame.
Can I mix fuel types when using them?
Absolutely. Many of our customers combine WillowWarm briquettes with smokeless coal or eco logs to get the heat and burn time they need. Just make sure your appliance support the mix.

Order FAQs
How do I place an order?
Ordering is simple – just visit our online shop, select your products, add to cart, and check out. You’ll get a confirmation email, and your order will be on its way.
Do we deliver to my area?
We deliver throughout Dublin and Wicklow, and many surrounding areas. Enter your Eircode at checkout to confirm availability. If you’re unsure, just give us a call.
How long does delivery take?
We aim to deliver within three working days, often sooner. We know keeping your home warm is important, so we work hard to be on time, every time.
Can I choose a delivery day?
We’ll do our best to work around your schedule. If you have a specific day in mind, let us know in the order notes and we’ll try to make it happen.
Is there a delivery fee?
Delivery is free on most orders within our standard delivery zones. If there’s ever an extra charge due to location or access, we’ll let you know upfront.
Can I order by phone?
Yes, you can always place an order by phone if you prefer. Our friendly team is happy to help and make sure you get what you need, quickly and easily.

About Stafford Fuels
What is Stafford Fuel?
Stafford Fuels is one of Dublin and Wicklow’s main distributors of premium solid fuel. We’ve built our name on quality products, reliable delivery, and personal service , and we stand by it every day.
Why choose Stafford Fuels?
Because we care about keeping your home warm. From top-quality fuels to our door-to-door service, we go the extra mile for every customer, just read our reviews!
Where is Stafford Fuel based?
Our business is proudly based in Dublin, and we’ve been serving communities across the city and into Wicklow for years. We’re local, and we deliver local.
Do Stafford fuel offer commercial supply?
Yes, Stafford Fuel provides bulk and commercial fuel supply for shops, service stations, and other businesses. Get in touch for trade pricing and regular deliveries.
How do Stafford Fuel ensure quality?
Stafford Fuel only sells certified, premium fuels that meet all Irish safety and efficiency standards. We test, select, and deliver with care, so you can burn better, every time.