RETURNS AND REFUND POLICY

If we are unable to deliver your order to you for some reason, we will refund the value of the items that were not sent. This refund will be made to the payment method that you used for the order. During the checkout process, we may use the information you provided to detect and prevent fraudulent activity. In so doing, we may disclose your address and postcode, as well as other information about your order, to third parties to perform that validation. Any disclosure of your information is done securely and you will never receive any marketing solicitation as a result of the information provided. We take reasonable care to safeguard against unauthorised parties accessing your order information. However, we shall not be held liable for any loss caused by a third party accessing the data you have provided while using the website. We shall not be held liable to any person for any loss caused by the use of any of the information contained in or displayed on the www.staffordfuels.ie website. For additional information please see our Privacy Policy.

Returns

In order to be eligible for a refund on a returned item, you must notify us within 28 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team will inspect it and process your refund if warranted. The moneys will be refunded to the original payment method you used during the purchase process.  It may take 5 to 10 business days for a refund to show up on your statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.